Healthcare Data Protection isn’t Elective

Healthcare workers are amongst the most trusted people in our daily lives and are privy to our most sensitive personal information.

The Threat

Patients, insurers, healthcare providers, and third-parties are increasingly sharing HIPAA-regulated patient information to help streamline care and costs. This information can be easily intercepted, a headache for patients, as well as businesses that could face millions in HIPAA fines. Further, attacks that cripple the healthcare system have increased dramatically recently, as cybercriminals exploit vulnerabilities and hold systems ransom.

Smart healthcare networks will tie together patients, care providers, insurers, third-parties, and health IoT devices. Electronic health records (EHRs) and healthcare data will move across layered networks, requiring interoperability between existing and future medical infrastructure. Integrating the new and old will require efficient data routing and management, as well as systems that are able to easily scale. 

Unfortunately, most systems today are ill-equipped to deal with the vast amount of traffic. Most are inefficient, unsecure, and cumbersome. Further, most new management and routing systems are developed for tomorrow at the expense of today. True interoperability requires integrating existing medical infrastructure with mobile apps and emerging technologies, yet most are unable to work cross-platform while maintaining proper HIPAA protocols.

The XQ SMART Medical Solution

XQ is helping secure the healthcare sector as it moves into the digital age with our SMART medical solutions. We provide quantum-safe encryption that exceeds the standards recommended by the Office of the National Coordinator for Health Information Technology. Our system is the most secure, transparent, and easy to use data encryption, routing and management system on the market. XQ is the first mobile data protection solution to be built around Zero Trust architecture. With Zero Trust, users don’t need to trust the system. XQ never handles your data, only policy-based key distribution. It also allows you to know who, when and where your data is being accessed. With our API platform and SDKs, you have the option of key control with direct integration into your AWS or Azure server.

Our proprietary encryption software embeds directly into the messaging platforms to provide privacy and compliance. With XQ, your messages and files sent through Gmail, Outlook, iOS, Android, and Slack can all be encrypted. Messages sent across these platforms will remain encrypted, ensuring the utmost security. 

Cross-platform security allows electronic health records (EHRs) remain protected when passed amongst different stakeholders in a patient’s healthcare network. We also offer the first encryption product to have verifiable compliance functions in addition to cross-platform security. Any communication containing patient information is protected by HIPAA laws. As the digital landscape of healthcare grows, an increasing amount of patient data will be shared digitally, increasing the risk of HIPAA violations from misplaced EHRs. XQ allows you to track messages, including where they were opened by whom, ensuring that you remain HIPAA. For added security, we give you the ability to immediately revoke and kill a message.

XQ’s SMART technology helps overcome the routing problems associated with growing digital health data networks. Smart medicine will see patients, physicians, care providers, insurers, and health IoT devices share reams of data. This presents a massive routing challenge that will swamp networks. XQ allows you to choose how your data is routed and who sees it along the way. Care providers will be able to easily share patient information with each other, while choosing whose eyes can see it.

Healthcare Use Cases

We built XQ with healthcare providers and patients in mind. See how we’re working to securing modern medicine.

 
 

Patient Communications

 

We know that as a diligent doctor, RN, or staff member you like to keep your patients up to date. There’s nothing worse than having to sit around and wait for the results from that pesky test. You want to let your patient know the results as soon as possible, but how do you know that your messages to them are secure?

Right now, they aren’t. Unfortunately, when you email or text a client, that information can be easily intercepted and read. With XQ’s secure mobile cross-platform tools, you can take secure, regulated conversations with patients anywhere. You and your patients can have peace of mind knowing that all your conversations will remain secure. Now, anywhere can be your clinic, from the stands at a little league game, to the tee box on the 14th hole.

Secure Electronic Health Records (EHRs)

 

Sharing patient records is now more common and simpler than ever. Take medical transcriptionists. Healthcare workers routinely dictate patient information to them that is to be typed and added to patient records and shared with other healthcare professionals. It's simple, straightforward, and completely unsecure. The transcribed information can be easily be stolen and read by anyone who intercepts the message.

When you send patient records and files to your co-workers, it must be encrypted to preserve a patient’s rights. At XQ, our cross-platform edge encryption tool allows you to seamlessly encrypt and send files. Unlike most encryption tools that rely on the cloud, XQ encrypts EHRs directly on the device, meaning the file is encrypted locally the moment the healthcare worker finishes taking down the information.

We’ve also made it possible to build encryption directly into a care provider’s server. Our API and SDKs operate server-side to build ephemeral encryption directly into your organization. Once XQ’s API and SDKs are implemented in your AWS or Azure server, all of your records and documents that are sent to patients, other caregivers, and insurers will be automatically encrypted.

Email Tracking

 

Forwarding EHRs to another of a patient’s caregivers? How do you know if it was received or opened?

When you encrypt a message with XQ, you also get the added benefit of a spoof-proof email tracking system. You can track in real-time whether an email was received, read, and any attempts to decrypt the message. If you see an alert about an attempt to decrypt by someone other than the intended recipient, you can immediately revoke the email.

Audit & Compliance

 

Do you know how to organize encryption data for auditing and compliance purposes?

You shouldn’t have to. With XQ, all of your encryption data (including keys) is available for export for audit and compliance. Additionally, XQ offers key control for data ownership to take us completely out of the loop and allow you to own your data.

Features

Learn about our features and how we’re working to secure your business.

 
 

Encrypted Messaging

 

XQ’s ephemeral encryption model works cross-platform, allowing for seamless communication with clients and coworkers. With XQ, encryption takes place within the app environment, meaning we never see your data and it is never stored in the cloud. Our system makes it impossible for both the encrypted message and the key to be intercepted together. As added layers of security, you can set a message password needed to initiate decryption and a message expiration date.

File Encryption

 

The same XQ ephemeral encryption architecture for messages also applies to files. Commonly exchanged documents in mortgage transactions contain highly sensitive lendee information, necessitating high degrees of discretion and security. With XQ, files can be encrypted and sent cross-platform, with the added level of security in a password and expiration date.

Enterprise Dashboard

 

XQ’s dashboard product allows businesses of any size to create a secure environment that extends outside their organization to include patients, vendors, and other third parties. The dashboard can turn anyone into a security manager and takes just 15 minutes to set up. It allows the manager to create and provision team members, monitor threats in real-time, and monitor team encryption activity. The real-time threat assessment function is the most accurate email tracking system in the market, with realtime updates on attempts to decrypt, read receipts, and the ability to revoke and kill a message. Managers can also set organization policies that limit which platforms XQ encryption can be used in their organization and the expiration dates for messages. The dashboard is optimized for audit and compliance purposes, facilitating data ownership and key control.

API Platform + SDKs

 

The XQ API platform can be directly integrated into your AWS or Azure server to take complete ownership of your data and streamline encryption practices. With our SDKs, you can automate encryption in your server and mobile application. We’ve refined our SDKs while working with mortgage lenders to develop server-side encryption. The XQ SDKs are being used by mortgage lenders to automatically encrypt all outgoing contracts and in secure communications with lendees.